Q: What exactly does web site migration mean and what does it entail?
A: The web site migration service provided by neoBuzz is entirely free of charge and involves moving all your files, databases and e–mails from your current hosting provider to your new web hosting account with us. We’ll also revise all the configuration settings necessary for your websites to be completely functional on our state–of–the–art cloud hosting platform.Our technicians are fully capable of moving any sort of website. With years of work experience in the industry, they are well–versed in the inner workings of our web hosting platform, our Control Panel as well as all other popular Control Panels. For them, transferring a custom–made web app with numerous custom libraries is as elementary as moving a simple WordPress blog.
Q: Just how long will it take for my website to be migrated to your platform?
A: We strive to carry out all website migrations as quickly as possible. However, we don’t have a set time frame for website migrations. There are different things that you need to take into consideration – the very size of your website and the workload of our web site migration staff, etc. We always try to implement each migration in under 48 hours. With less sizeable websites, our team usually manages to finish in under 24 hours.
Q: Do you require something from me before you start transferring my site?
A: We do not need any information that is personal. We’ll need, however, the login info for your present web hosting account and the name of the site that you’d like to transfer.
Q: My current web hosting account has delicate info inside. How can I trust you?
Q: Will my site be offline during the migration?
A: Your website will continue to work just like it did before with your old hosting provider. As soon as we have finished the transfer, your web site will be configured to work on our hosting platform and we’ll alert you to preview it. If it is functioning correctly, all you will need to do is modify the NS resource records for your domain. Your web site will be migrated to us without any downtime.
Q: Will my old hosting provider need to provide any info/help?
A: While we move your content, your web hosting provider will not be aware of the migration at all. We will not get in touch with them in any way.
Q: Does it make a difference what platform my current hosting provider is using?
A: Yes. We support all standard Linux–based web hosting platforms. We do not support Windows–driven hosting platforms, as we don’t provide Windows web hosting solutions ourselves.Additionally, we do not support proprietary website creation and administration user interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.