Support and Help Channels
A 60 mins Ticket Answer Guarantee
Each ticket that you submit to the technical help crew will be handled within about 60 minutes. The normal requests will be responded to as quickly as possible. Yet, if the assistance inquiry you have posted requires the assistance of a qualified administrator, we are going to forward the ticket to him and will notify you about the postponement.
Top–quality Technical Assistance Service
Our tech help Dept will be online for you round the clock to to handle all help demand tickets that you send. We offer tech help for the applications that are installed in advance on your hosting server. These include our custom created Web Hosting Control Panel, the selected OS along with the server admin panel (with regards to the VPS type).
A Descriptive Help Zone
An extensive and regularly updated knowledge base is built into our custom–built Web Hosting Control Panel. It offers you quick tips about how to execute all the regular site supervision jobs. The Help zone provides detailed how to articles and reviews and step–by–step video lessons. You can reach the Help section by pressing the Help or Video buttons in the upper right side of each Control Panel section.