1 hour ticket response
Timely support is our key objective and this is the reason why we’ve got a team of practiced tech support engineers who are ready to offer a quick response to any question that you might possibly have. Simply open your customer support ticket from your Web Hosting Control Panel and we’ll reply back to you within 60 minutes in the worst case scenario. As a matter of fact, we strive hard and aim for a twenty–minute support ticket response time.
An Outstanding Help Desk Service
Each member of our client support staff has many years of experience in the Linux shared hosting arena and the majority of them have been with us for at least 5 years. They are all eager to answer all your queries in the most proficient manner possible.
An Easy–to–Navigate Help Center Section
To help you find a quick tip on how to use a specific service, we have included a really intuitive Help Center section in our Web Hosting Control Panel. You can search through a rich selection of web hosting account administration articles and website management articles, have a glance at our F.A.Q. database or watch our how–to video tutorials.