Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Providing high–quality support in good time is our main priority, so that we back up each Linux shared hosting plan with a 1–hour ticket reaction guarantee. Once you submit a ticket or send us an e–mail, our customer support crew will do all they could do to deliver the most satisfactory solution to your situation and to offer help in due time.

  • Top quality support service

  • A Top–quality Support Service

  • Our assistance service is provided by a crew of licensed specialists who are ready to respond to your query as soon as possible. You’re able to contact the tech support team by starting a technical support ticket from your Web Hosting Control Panel or by submitting us an e–mail. On business days, you can also contact us on the telephone or use the online chat solution.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you need help while working within the Control Panel, you can always simply click the Help key and pick your query in the variety of content articles that will show up. We have as well turned almost all the articles and reviews into video lessons. The collection of instructional videos will load if you pick the Videos option available in each section.