A User–Friendly Help Center Section
You will find nearly all the answers to your questions in the easy–to–navigate Help section integrated into our Web Hosting Control Panel. It features an ever–expanding knowledge base with regularly asked questions and exhaustive instructional articles compiled by our professional client support team.
If you would rather watch how an action is performed or how an issue is rectified, rather than just reading about it, then have a look at our collection of step–by–step video tutorials. They address various different topics and will help you swiftly find your way around the Web Hosting Control Panel.
A 60–Minute Response Time Guarantee
With each of our semi–dedicated servers, we offer a 24x7x365 help desk support service with a sixty–minute response time guarantee. A team of accomplished customer service technicians will be online for you to reply to all the inquiries that you might possibly have. During non–busy times, a response will be offered in even less than 20 minutes.