A 99.9% Server Uptime
We’ve built our shared hosting platform using stable hardware components and strongly customized software. Our system administrators have installed a modified version of Security–Enhanced Linux on our machines to ensure optimal security and reliability. We’ve added a number of DoS protection units combined with highly efficient firewalls to make sure our internal network is invincible and safe.
All our Linux shared hosting plans include a 99.9% server uptime guarantee. And no matter which datacenter you opt for, the uptime guarantee remains unchanged.
A 99.9% Network Uptime
When you develop your own cloud hosting system, it’s very important to also build your own network infrastructure. That is why we built a custom internal network in each one of our data center facilities. Relying on premium–quality Juniper switches and routers, our internal network allows for blazing–fast data transfer speeds and is completely redundant.
Thus, you will take advantage of a 99.9% network uptime in our data center in USA, in our data center in United Kingdom, in our data center in Finland, in our data center in East Europe as well as in our data center in Australia, irrespective of which hosting package you’ve opted for.
A 30–Day Money–Back Guarantee
While we have given our best to lessen all possible risks with our cloud hosting plans and regardless of the fact that our company offers topflight support, there are situations when the client is simply not satisfied with what we offer. Or he needs to move to a more robust web hosting service, such as a virtual private server or a dedicated hosting server.
That’s why our company offers a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you’re not fully satisfied, you will get a full refund.
24/7 Technical Support
We have cautiously handpicked each single member of our 24x7 support team so that we can offer you the very best tech support that you can get. Each one of our technicians has several years of experience dealing with hosting accounts behind his back, hence they know very well what they are doing. Moreover, they’re available to you 24–7–365 – you’ll be able to contact them at any moment and they’ll get back to you as fast as possible.
Their average support ticket response time is under twenty minutes, whilst with many other hosting firms you are forced to wait for days. Plus, we offer you a 1–hour response time guarantee. Irrespective of what happens, your inquiries will be responded to within one hour.