Extensive Online Documentation in Shared Hosting
If you’ve purchased your first shared hosting package through our company or have transferred your site over to us, you’ll grow used to our services and our in-house built Hepsia Control Panel very quickly thanks to the fact that we have compiled a comprehensive web-based knowledge base where you can find all the info that you could ever need – both general info in regard to the service as a whole and more concrete info about the different features that you can use and the predicaments that you can chance upon. The articles are available in 2 locations. The full article list can be accessed via the Help section of the Control Panel. You can find articles that are dedicated to the different functions in each and every section of the Control Panel too. You can acquaint yourself with how to accomplish basically everything, from creating an .htaccess file to managing an electronic mailing list, and all the articles offer in-depth instructions, so you will never get bewildered on account of an ambiguous text. Surely, in case you stumble upon a more specific obstacle and you do not find an adequate solution in our knowledge base, you can contact our help desk team 24-7-365.
Extensive Online Documentation in Semi-dedicated Hosting
The Help section of the Hepsia Control Panel, which is included in our Linux semi-dedicated hosting, will permit you to access the exhaustive online support documentation that we’ve compiled for you. The articles themselves feature generic information on our hosting services, informational manuals about the separate functions that you can access, as well as troubleshooting instructions that can help you repair common issues that you might face. The topics that we’ve included encompass basically everything, from uncomplicated things such as how to host a new domain in the account, to more intricate ones such as which SSH commands are allowed on the servers. Relevant articles about the features of a particular Control Panel section will always be available on the right side of the page that you’re on, while the complete article list can be accessed through the all-encompassing Help section.